Search our FAQs for answers to anything you might be wondering.
What type of apparel does FREECULTR offer?
FREECULTR offered t-shirts and Henley earlier. Why are those not available?
How do I pronounce FREECULTR?
Can I buy FREECULTR merchandise in a shop near me?
How many pairs of underwear should I own?
How often should I change my underwear?
What is hands-free comfort?
#HandsFreeComfort is a revolution that our superior range of underwear will bring so that your hands can do what they are meant to!
Blending extensive research, latest technology, and natural fibers, our underwear lets your hands be free, and your privates in comfort.
What are FREECULTR underwear made of?
Is micro modal a natural fabric?
What is the difference between regular underwear and underwear from FREECULTR?
- Every underwear from our collection is layered with anti-chafing and anti-pilling technology that guarantees more endurance and exceptional wearing experience.
- It is crafted with all-natural micro modal fabric that dries up quickly to keep your privates cool and sweat-free.
- Our products- both briefs and trunks are skin-friendly and fit right- not too loose, not too tight.
What makes the waistband of FREECULTR underwear better than others?
How is the stitch structure of FREECULTR underwear better than others?
How is FREECULTR underwear more moisture absorbent than others?
How is underwear from FREECULTR anti-pilling and rash resistant?
- Underwear from FREECULTR is composed of A-grade, skin-friendly fabric called micro modal and elastane. This softest ever combo is 100% natural, pulls moisture off your skin and offers unparalleled breathability to keep you cool and fresh.
- The magic mix of 93% micro modal and 7% elastane in our underwear minimizes skin rubs which in turn prevents rash and irritation.
- We also coat our micro modal fabric with special natural colors, in-sync with advanced anti-pile technology to give you supreme comfort and enhanced sustainability.
What size underwear is right for me?
If in case, you are uncomfortable with the fit you receive, drop us a mail on support@FREECULTR.com. We will arrange a right-fitting replacement for you!
How should I take care of my underwear?
40 Degree Temp and Delicate Machine Wash
60 Degree Tumble Dry/ Line Dry in Shade
Do not Bleach or Dry Clean
Wash light colors separately
Do you offer underwear only for men?
Men’s Underwear is our first stepping stone towards redefining the innerwear experience. We will be expanding our categories to both men and women.
Can women wear these underwear?
Will I get a re-usable utility pouch with every purchase?
What is the next line of products from FREECULTR?
How can I make purchase payments?
- Cash On Delivery
- Credit Card
- Debit Card
- Net Banking
- Mobile Wallets- Paytm
What if my payment fails?
- Please try to make the payment again. Double check if the information entered on the payment is correct.
- Unfortunately, if your payment fails again, you can opt for Free Cash on Delivery option.
- If your account is debited after the payment fails, don’t worry. The debited amount will be refunded into your original mode of payment within 7-10 business days. (after bank confirmation.)
Can I pay Cash on Delivery (COD)?
Shipping, Tracking & Delivery
How long will it take for my package to arrive?
Where do you ship?
If we are unserviceable to a particular pin code, please get in touch with us at hola@FREECULTR.com. We will work it out for you!
My tracking shows package delivered but I haven’t received it. What should I do?
I have received damaged items. What should I do?
In case of damage or size issues, you can always count on us for free replacement.
Returns & Exchange
What is your return policy?
In case of damage or size issues, you can always count on us for free replacement after we get a clearance from our quality check team.
Refund for the returned items can be provided only if the product is UNUSED, UNWORN and is returned along with the original packaging.